Change your PS5 NAT type from Strict or Moderate to Open for better online gaming. Follow these troubleshooting steps to diagnose and fix the problem. For additional help, see Apple Support.
Pro Tip: Document your network settings before making changes. A screenshot of your router's config page can save hours of troubleshooting.
Key Takeaways
The most common causes are router glitches, ISP outages, or WiFi interference. Start by restarting your router.
Restart your modem and router, check for ISP outages, change DNS servers, and update firmware.
If the problem persists after trying all steps, contact your ISP. The issue may be on their end.
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About Marcus Reed
Marcus Reed is a network technician and technical writer who has configured and troubleshot routers and modems across thousands of home and small business installations for major ISPs including Comcast, AT&T, and Spectrum. That field experience across different hardware, firmware versions, and ISP environments gives him a practical command of what goes wrong and why. At RouterHax, he covers brand-specific router setup guides, ISP modem compatibility, and step-by-step troubleshooting tutorials.
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