by Marcus Reed Updated May 22, 2022
A factory reset erases every custom setting on your router and restores it to the state it was in when you first took it out of the box. This means the default WiFi name, default password, and all default configurations come back. It is the nuclear option for router troubleshooting—and sometimes the only option left.
This guide covers when and how to factory reset any router brand, what settings you will lose, and how to set everything up again afterward.
| Reason | Try First | Then Reset If Needed |
|---|---|---|
| Forgot router admin password | Try default credentials | Yes, reset required |
| WiFi not working after config change | Reboot the router | Yes, if reboot fails |
| Router infected with malware | Update firmware | Yes, reset + update firmware |
| Selling or giving away the router | N/A | Yes, to clear personal data |
| Persistent connectivity issues | All other troubleshooting | Yes, as last resort |
| Setting up a used router | N/A | Yes, start fresh |
This works on every router brand, even if you cannot access the admin panel.
If you can still log in to the router's admin panel, you can reset from the web interface. This is slightly safer as it performs a controlled reset.
| Router Brand | Admin Panel Path |
|---|---|
| Netgear | Advanced → Administration → Backup Settings → Erase |
| TP-Link | System Tools → Factory Defaults → Restore |
| ASUS | Administration → Restore/Save/Upload Setting → Factory default |
| Linksys | Administration → Factory Defaults → Restore |
| D-Link | System → Restore → Restore to Factory Default |
| Xfinity Gateway | Troubleshooting → Reset/Restore Gateway → Restore Factory Settings |
Pro Tip: Before factory resetting, many routers let you export your current settings to a backup file (look for "Backup Settings" or "Export Configuration" in the admin panel). After the reset, you can import this file to restore all your custom settings instantly.
| Action | What It Does | Settings Preserved? | When to Use |
|---|---|---|---|
| Reboot (power cycle) | Turns router off and on | Yes, all settings preserved | First troubleshooting step |
| Soft reset (admin panel) | Restores factory defaults via software | No, all erased | When you can access admin panel |
| Hard reset (button) | Restores factory defaults via hardware | No, all erased | Locked out or persistent issues |
It can fix router-side issues like corrupted settings, firmware glitches, and configuration conflicts. However, it will not fix ISP outages, modem problems, or wiring issues. Try simpler fixes like rebooting first.
Yes. Your WiFi name (SSID) and password revert to the defaults printed on the router label. All devices will need to reconnect with the default password, or you can set a new password and reconnect everything.
The reset itself takes 10–15 seconds (holding the button). The router then reboots, which takes 2–3 minutes. Total time: about 3–4 minutes. Reconfiguring your settings afterward takes an additional 5–15 minutes depending on complexity.
Only if you exported a settings backup before the reset. Without a backup, all custom settings are permanently erased and must be reconfigured manually.
A factory reset removes most router malware because it restores the firmware to a clean state. However, you should also update the firmware immediately after resetting, as the malware may have entered through a vulnerability that the update patches.
Make sure you are pressing the correct button (not the WPS button, which is usually larger). Use a thin tool like a paperclip and apply firm pressure. Hold it for a full 15 seconds with the router powered on. If it still does not work, the button mechanism may be faulty—try the admin panel soft reset method instead.
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About Marcus Reed
Marcus Reed is a network technician and technical writer who has configured and troubleshot routers and modems across thousands of home and small business installations for major ISPs including Comcast, AT&T, and Spectrum. That field experience across different hardware, firmware versions, and ISP environments gives him a practical command of what goes wrong and why. At RouterHax, he covers brand-specific router setup guides, ISP modem compatibility, and step-by-step troubleshooting tutorials.
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